|Charmed, and yet disappointed|
I understand that international customs do not take into account the creative wants and needs of crafters and needle workers. I get it.
However, if a business concern promises product on a website, seems to process an order on said web site, and then sends a confirmation e-mail regarding said shipment, one tends to believe the shipment will arrive.
I am very happy with my little fabric squares, which cost a ton of money. I am not happy with the "company" who said they are a North American source for Tilda.
They are not. They are a source of frustration and anger. I did not get my little crowns or wooden bobbins -- and I never will. They are listed as 'out of stock'. Apparently, they were not in stock when I placed my order. They were somewhere in Europe -- where, apparently, they will remain. There was no further explanation, except to say that I have a credit. I don't know that I want anything they have. I am now convinced I won't get what I want, and I won't be advised about the order unless I nag excessively.
So deep is my disgust I won't even name the business, that would just encourage them. From now on, I will rely on etsy and ebay sellers for hard-to-find items.
I think its time we helped the little guys. Who's with me?